2013-06-25

Lifeproof fre 5 fake, be careful, I was not enough suspicious

Summer vacation comes so fast and I never thought that I would actually take my iPhone 5 to the beach. But I love taking pictures with the phone and since I'm on iOS 7 I love it more than ever. The camera app is just great and fast. (It crashes some times but the phone is back working very quickly, so I don't really get annoyed.)

Now I'm in a real hurry and I need that lifeproof case I bought for my friends and everyone just loves them, not the whole time, but when going to do some real activity. And I really wanted to take some pictures of my family at the sea.

Usually I use a google and a price comparison site to check the level of prices. The comparison site lists all local retailers and also has a customer rating. It's not bad.

So when I was going through the list I saw that a couple of them had the fre 5 for $40 and I thought, that cannot really be since the list price is $79 and the retail price here is usually $99.

1) I should have known then.

So I see more than one local online retailer going for that price and all list this case a special deal offer, the more traditional retailers did not go much lower just at $90 - $99. But hey there are sometimes special deals, right?

2) I should have known better

Ok, I go and call the shops and ask if they have still available, as I don't trust the online availability status. All ok. Are they going to ship the same day, yes. Perfect. So I purchase the thing get it delivered today and since I'm careful, I read the manual (even though I did it for the other iphone 4 cases already). And part of it is that you actually do a water test before putting the phone in the case. So I proceed and do the test and surprise surprise .... it FAILS!!!!!

3) I really should know better than this

I go through the whole process in my head and don't detect any mistakes or else and I decide on the spot to call Lifeproof support and ask what the hell.

The very nice lady walks me through and finds my account and everything, ask what issue I have and then I have to give the serial number of the front and the back. BOOM.

Sorry to say but you bought a counterfeit product, say WHAT??? I will not be able to go on vacation with my iPhone, the deals just sounded to good, promotions like this don't really exist. I know, I know but you've been had before, right?

I'm angry at myself and also to our venerable local retailers, I'm naive you know.

So the report of the fake on the lifeproof website has been done, the email to the retailer with the lifeproof answer attached and waiting for tomorrow morning to really go after that retailer.

Now, I have found a local retailer (not online) locally that has it in store and I will pay a visit tomorrow as well, purchase it at $99 and then call support to check if that one is not a fake one.

Hopefully I can shoot my underwater pictures on the weekend. All will be well.

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