2013-04-21

Google Nexus 7: Dead Pixel on arrival, support experience, OMG! - Update2

Update 2:

After 2 weeks I could go to the reseller and pick up my device. The LCD was exchanged and since then it's working great. Still I would have loved a much simpler exchange.

Main:

So after receiving my Nexus 7 and playing with it for some time,

including setting it up to be used fully productional and starting to compose a real comparison and rant about it and my iLegacy, I noticed while testing the ebook reading functionality that I had a dead pixel right in the top section above the text.

Dead Pixel

So instead of being able to read my eyes always focused on that black dead pixel all the time. I could not help myself but stare, glare, at that pixel, no way around it.

Something similar happened to me and my iPhone 5, where there were 2 bright spots, areas and it was also in the top third but actually on the left side. So while using my favorite app reeder, I couldn't get my eyes of those spots, and it was really bad while scrolling the content, since the 2 bright areas, would stay while the rest of the paged moved. It was a terrible experience as well. But that was solved long time ago the Apple way.

Back to Nexus.

Day 4

So I thought, I only got it for 4 days and the dead pixel for me is not acceptable. (BTW I learned the hard way that some vendors still consider a 3 to 5 dead pixel issue a non warranty replacement thing, which I cannot believe.)

First thing you do is you google for Nexus support, since this is an official Google Nexus 7, right?


Definitely off to a good start, looks promising, even has something about nexus 7 reset.

But if you go to that page it has a US only number and the only device that you can click for support is Other Nexus devices? 



There is a search bar on the top right side and using the keyword nexus 7 you'll get some results that lead to some nexus 7 help topics, where you can then click the Nexus 7 word on the top left and get to some help topics about Nexus 7. Especially the contact us is nice, where again, there is nothing to contact!



After playing around for some time I think, that maybe Asus provides some support, since they are so proud of their achievement. To tell you the short story, no no support online available. If go down that road and try to fill out the support form, you don't even find the Nexus 7 under any category available and that's that.

Day 5

So I go to the vendor, which is Digitec (in Switzerland) and it'd the 5th day after I bought it. I get a ticket and wait in line to actually be able to tell them about my problem. After a few minutes it's my turn and I present my case, to which the clerk tells me I have to wait a sec because he's getting online instructions from his service department (something like IM for support, I suppose). The answer is he cannot do locally anything, it needs to be sent back to the central service office. But here in Switzerland I'm used to go to any store within 7 days of the purchase and tell them that I'm unsatisfied with the product and I will get the money back, but he tells me I cannot do this and it would cost me 10% of the purchase price even if it was unpacked. It's in their contract's small print which are called AGBs. Ok so I opt for the central service office and there it goes. Upon leaving the store I read the small print on the printout again, and it says that the service could cost money! Hey I was not told that, so I call the central service office to ask and if necessary to cancel anything that would cost me money to fix an RMA issue. But on the telephone I'm half way assured that it won't cost me anything. I smell doom.


Day 7

I get an email that they cannot do anything and that it has to go back to the manufacturer which could be from 2 to 4 weeks and if the parts are rare there could be some delay. OMG! I just had a brand new device and asked for an RMA and maybe I get to see my dead pixel device again after 6 weeks or longer, all the while not knowing if somebody is finally able to do anything or not. 

So prepare for the worst, It's now Day 10 and we'll see what happens.

My expectations have been:

  • Be able to talk online to somebody and verify if they consider a dead pixel worthy of a mighty RMA process
  • Since it was within the 7 days that we normally are told to be able to bring something back to the store and get the money back, in this case I just wanted a working, i.e. a Nexus 7 without the dead pixel.
So far it's not the worst that I've experienced and maybe it won't be as long as my fears make me think it will take.

Now a quick excursion to apple:

Day 1

I live in a region in the world where there is no Apple store close by, so I have the option to call Apple or go to an Apple premium reseller (which I had to do both in the past 6 months). So I call and make my case about the iPhone 5 that always says no signal when my wife's iPhone 5 still has 4 bars. I'm told I will receive a shipment containing a replacement device.


Day 2

I receive the replacement device and also turn in my old iPhone 5 on the spot.

Support done. All is working!

The same was true with the premium reseller, I went there and explained my problem with the iPad 2, he booked a return, the next day I went there again and got my replacement device.

And believe me when I say I have had many Apple issues in the past and support experience is good.

2013-04-15

BarryApp: Barry for iOS; finally somebody took matters into his own hands and provides a wonderful thing to have

BarryApp is a good idea for people like me that want a one to one representation of web pages, that all browsers and print drivers usually fail to accomplish.

I spent countless hours trying to come up with some scheme that finally would give me a one to one representation, not onenote, not chrome, not safari, no IE, not really fstone capture.

Still need to check if it's going to prove it's value. Especially i would need it also on different platforms, and the dropbox integration could mean some easier exchange.

And thank god that he or she is charging a $1 for it, as this is what people spend without thought and could mean that he/she stays interested in bringing good concepts to live!

Maybe I'm wrong but I think we all would benefit if:

But I still hope that somebody will come up with a clever way to actually have all my daily news and other pages in a one to one view and then add some diff engine to view the different updates and all ads etc. Hopefully I have never to use Reeder and Flipboard, Currents and others in the future and still experience the full blown pages with all details, preloaded and updated frequently for me to read as some kind of magazine.

Now let's find out how to use this thing most effectively:



http://barryapp.com


http://www.macstories.net/reviews/barry-for-ios-takes-full-size-screenshots-of-webpages/
http://www.cultofmac.com/223412/barry-for-ios-save-screenshots-of-entire-web-pages/

Google Nexus 7: Connecting to MAC OS X requires AFT

Android File Transfer


This is needed in order to access data on the Nexus 7.

The program does not really integrate into Finder, but allows drag and drop, looks antiquated. They should really have this fixed.

Transfer speed for a few hundred MB was average about 2 MBps. Super Slow.

Some blog about it:






2013-04-13

Google Nexus 7: Review #9301839471940394707712734, John Doe

Being an iDad is quite easy and gives pleasure to many of the family members.

So for the last few years  while being converted into an Appleboy (the linux and windows days are only vage memories, but I'm still proud of them), the inner nerd was continually kept happy with a steady succession of cool, wow, some laughable items, fancy adpaters, remotes, mice, touch pads and money was put aside for special projects and arguments were prepared to be given when the time was right. But that was the past. Over are the simple days and many dangers surface, the most prominent being Android.

Android awareness beware.

You are continuously fed information about the android world as beating the hell out of Apple's kingdom, lengthy articles comparing, glaring, hershey chocolate flavored reports.

But all of this has no impact, that has always been the case.

So happy you are and some family member buys the new headphones, buys an iPod touch with the slim new look, buys the white Apple not TV box, iphone 5 we don't even mention, because that's basic survival, for most this is now more important than the TV.

An iPad mini is bought. All looks well everything is shining bright and all are happy as ever.

No, some things have changed.

Samsung Galaxy S3, Samsung Galaxy Tab 2 10", Google Nexus 7 (for some the Kindle Fire HD, the Samsung Galaxy Tab 2 7") were introduced along with the plenty. The tables of non apple devices are crowded, dozens of other vendors boxes lie around, some devices have power most of them don't, some they have in stock some others they don't, nobody really cares, the models are not really nicely put on the tables, the different security things glued to whatever part they deem worthwhile, nobody really cares. It's more like a cattle stand, almost daily they have new items appear and some old disappear and nobody really cares. It's a cow today, it's going to be a cow tomorrow. Some are more black than others, some have some spots, some are really special but in a way that you don't really remember them anyway. Out with the old, in with the new and still nobody cares.

interlude: Business users flee Blackberry, albeit it is still the best business communicator, iDevices are all the big hit, Android devices are on the list and are getting somewhere but not really. Nitro Desk to the rescue. (one of the reasons I wanted to look at android devices, meaning "needing one, owning one to actually do something with it")

But still there is a noticeable change, there are plenty of people actually leaving and going home with one or the other cow and many of them are not the ones you would actually really want and saved all the money for cause they all look like a cow. Feel like a cow, work like a cow. They still glance over to the bright and shiny, but that part feels more like the shrine of a church now usually staffed with the high priest in his black t-shirt with a white logo on. Maybe it looks to them like the slaughterhouse, clean white walls, clean white floor, all nicely stacked up and filled, arranged to the spot. They are getting nervous, it's not as inviting as it used to be. Many flock there, most that are there stay longer than those at the cow market tables, you actually see how it makes them happy, but many don't take them home anymore.

So what is it that made all this change possible.

All of the devices look almost the same, work almost the same, come with the same functions; a bike is a bike, a car is a car, a book is a book, a pc is a pc.

We have reached a point where people don't really see the big difference between the products, they just came out of the last period of time where they needed help to go from telephone to smartphone, most people really did not care. Basic requirements of life were a PC and a mobile phone, texting was the communication, and for the kids it was a game console and a handheld. People need things the easy way and accessible it must be.

So the last 5 years we were all being trained what it really means, comparable to learning what a bike is, how to drive one, to learn how we could make use of it; the car is the same and now we are into Touch and Ultimate connectivity, albeit missing the future implants that are being developed.

We don't really see the difference of a Mazda, Ford, Lexus, Infinity, Ferrari and all the others, it's a car. Even my favorite car the Tesla Model S. You can do the same, it works the same, it behaves the same. The flying cars being developed look like evolutionary mishaps. Certainly going to die sooner than later.

For me we are almost there where the Smartphone and the Tablet are anchored into our all being but at a breakneck pace.

So what's the deciding factor for most, what is it that actually leads to many people go the Android way, spend money on something they would have saved to buy from the promised land:

Price.

That's all what is now necessary to actually break in, come through the established walls of i-ism. Since most of the functionality can be considered to be on par.

It didn't take me completely unprepared but the first Android device that broke down our barriers was the google nexus 7. It's actually a research project into what can android really deliver, what are the Androiders talking about, what are they so excited about even fight for, what is the impact on the business side, will it really really really become the business enabler device?


Again, price, price, price.

Will the 4 billion people buy a bike at $1'000 dollar or at $199. Most of them will want to buy the $1'000 but are eying the $199 one with maybe a multiple classes higher but below the $1'000 one. There are people buying it at $10'000 or even higher, the same goes for a car.

So for me it was like I really am interested in the iPad mini, they solved a couple of issues and made a hell of a product at $329, but hey I just spent money on the iPhone and my iPad 3 is also considered to be in the right category, since the iPad 4 is just nothing and the iPad 2 is still sold and supported for $399. The times are also changing since more and more people are considered almost out of a job, job security for most people gone (it has been gone for a long time but people change very very slowly), world economic outlook not really going strong.

So we have the crave, the need, the want but hey I have heard, seen and touched those Android devices and they seem to actually work now, they weigh also not really a ton and have some proclaimed x hours of battery life. And hey I have now about 65 different models from different brands with some slight variation almost in 3rd generation and some of them start to sell at $89 or $75.

Say what!!!!!!

For $89 you get a good 7" tablet.

The $75 is quite crappy but actually also works.

Say again!!!

For $89 you get a good, decent 7" tablet running some version of Android above version 4!

Ok, sure, the battery is dead within one hour, the screen is almost non readable, no connectivity right!, still to heavy, feeling like a rip off, must be fake.

What, no. I has all that actually make it to be a tablet, that actually deserves the name table, is part of the class tablet. It has one or some other version of Android 4 and that's also not going to change through it's whole life span, well actually I don't care it works out of the box it's a tablet. It has only got 4Gb of flash, but aha, you can use micro SD card to increase, well done. Most will be streamed in the future anyway, who doesn't listen in on spotify or uses some kind of netflix, maybe some TB Disk with some form of DNLA and you have some form of MiFi router, or, or, or. The list of things it provides is far longer than the list of special needs, or nice to haves or whatever to not consider buying one of these.


The question is $329 or $89. Which one shall I spend now and be happy about it.



Most don't see a difference anymore. Even the color white does not really change the reflection in ones mind. A white cow and a black cow. Great.


But this is the actuall thing many people really consider:

$329
vs
$89

It's numbers but for many people they feel different, send different alert signals to their brains, your protection mechanism reacts differently. It's getting hard to actually list everything to come up to the $329. For $329 you also have not reached heaven, you'd need at least 32GB flash and nowadays a 4G connectivity and that plays in a very different league. Please consider that the iPad mini for most a shrunken iPad2 and not something of MagiK (retina display to the rescue?).

The 7" segment is really something that apple came late and people buy in droves, but what about the old 10" segment. 
This is really bad, since the iPad2 is still sold at an unbelievable high price of $399 and it smells already old for such a long time. Somehow they cannot kill the product.

To my horror I found out that the 10" segment is actually the same. The prices for the galaxy tab2 and other models are to be found around $100 to $150 less than the iPad 2. But you'll find a decent enough 10" model for $149. Yes, that's $149 in total.



Ok, there are other models available at about the same price but these mpman do the trick of actually making you feel like you own a cow.


Since this has settled in the brain a couple of weeks ago in my mind as well as in others, the challenge became for me to judge what to deem worthy of a flirt with Android.

It was quite interesting because some process kicked in and not only with me to handle this as some kind of spontaneous purchase, which will have bad smell afterwards anyway, but just go and do it. Just remember it's only $89 and you can do it.

Some research into Android helped me out of this and relieved me of the ultimate pressure to must have, must buy now. 

These devices will actually never run anything newer than what they actually have as an OS. Yes applications will get updated etc. But I want to be able to run the new without hacking my way in, which is currently not possible and would require a development or customization effort, that I could not think of doing anyway. And worst of all you would have to hack your way in from the start as these mpman devices do not run the google play store. 

Ok, but these 2 shortcommings on a $89 purchase, what the heck go for it. Or shall we invest a little more to be closer to the real thing? Let's see.

Ok, here they just started selling the newer version of a tablet at $149, it's from Jan 2013 and seems to be even faster as some of the mighty, comes with the features you deemed standard anyway, which were not there on the $89, but heck, most of the days and people don't need those anyway. Android is free and open and everything is always possible, no?



From research and from experiences other circles it was clear that the ultimate Android device needs to be a Google Nexus device. You'll get software updates as you would with our beloved precious. And the SD card? No you'll find ways around that issue in time. But back to the prices


So $89 or $149 or $199

What $199, was that not the price you would have jumped anyway to buy the iPad mini, maybe even at $250 you would have swum through the amazon and taken a big beating by your family. That way the whole Android experiment would have stayed a developing story and you'd be in safe havens for some time, but no.

Google Nexus 7 at $199 is a must, so I say?

Call home, say that it's now the time that the purchase needs to be done, otherwise you'll loose your edge and won't be able to actually talk cowish to the all the others. You'll loose and advantage which is utmost important to secure the future for all of our family. The argument has been prepared months in advance, now everything comes into play and the purchase is a done deal.

Here you go. Leave the iDevice world behind and open up the box of Android spend countless hours doing basic experiments and broaden your wisdom of whatever you say knowledge you need to have to survive the age of tablets.

Or should I have gone for the $89 or waited a little longer .......

Gadget Watch: Hottest gadgets of the day (in my view of iDad a.k.a. Appleboy)

It appears that many folks that belong into the early adopter phase category start to buy more gear from someone else but Apple. Not the Apple nerds, not the Droidlers but regular people usually with some form of gadgetaddiction's disease.

For some time now Apple has not introduced something and not leaked good enough information to keep them from spending on categories that used to be a little farther out of their main stay.

Traditional January and March events passed up, April's almost lost, June's now the hope.

The List:

1) First or Second android device, especially the Nexus 7




2) Raspberry Pi, Model B, since AirPlay is possible








3rd is most probably the e-ink watch, but it is still unclear if it belongs 3rd place because spending money on other accessories also increased. But honest enough I have to say that Nokia Lumia, Microsoft Surface and even Samsung Ativ have had only a short time window and were not really infecting more than the usual crowd.

People buy more spontaneous gadgets that are around $30 to $99 than before.

Apple has not introduced anything for a very long time.

We still have not the avant garde wireless top device were waiting for. The white Apple not TV box some refer to is for most just an Apple TV without TV but wireless access point, that they were happy to purchase and get rid of some of the old Expresses lying around and producing a lot of heat.

Long past are times that we used to ridicule the mice and not ending are the spontaneous zoomings of pages which is annoying the hell out of all of us with the not so magiK mouse.

The Air with touch, we love touch but Apple refuses to give us this and has not introduced the answer to all of the people that don't want to buy accessories from Logitech, Zagg, Belkin or even other companies. Which all try to help you convert the iPad into the Air with touch, including the magnetically detachable keyboard and Magic Stand they should have provided us with. This is overdue. Many people still need a mouse, some crave to use actually a pen and replace the notes and drawings that they still do. (Albeit some only do it out of sight of potential onlookers. Otherwise they loose the digital edge aura. Coolness factor loss.)

There were so many more hard- and software possibilities to list which people would spend their money on to be experiencing the future through their own hands.


2013-04-05

Calibre: Using multiple Calibre Web servers on a single machine (still hoping it will get a big makeover and really have some great UI)

Run multiple instances of calibre web server using:

/Applications/calibre.app/Contents/MacOS/calibre-server --port 9900 --with-library "..."
/Applications/calibre.app/Contents/MacOS/calibre-server --port 9901 --with-library "..."

There are a lot more options and some are really cool, like restrictions

Rant:
I could use iTunes, as I did the last couple of years, but organizing books with iBooks and iTunes 11 is really not enjoyable anymore.

One of the big issues is that the Collections created on the iOS devices is not visible in iTunes and somehow I cannot view the books like I could in iTunes < 11.

So I started to use Calibre again, and was hoping that the interface has improved, but no. Still looking 90s but some of the features are nice.

And I have to run 2 instances of calibre web server to serve content for my wife and for me, later on I probably will have to run one for each family member, but hope that Apple comes to the rescue, which it most probably won't.

Mac OS X: plist man

A nice forum entry about plist files and editors.

I still don't think I should install all of xcode to have the settings file easily accessible.

TextWrangler is a nice looking tool, have not used it before, but if it can open binary plist files without converting and then actually saving it back as binary, that's definitely worth something.

http://apple.stackexchange.com/questions/5278/how-do-i-open-a-plist-file

some more details on plist:

http://reviews.cnet.com/8301-13727_7-20093292-263/lockfiles-and-other-plist-file-subtypes-in-os-x-lion/

***
not read as of yet:

http://reviews.cnet.com/8301-13727_7-10344627-263.html?tag=mfiredir

Mac OS X: How to get F4 to open Lauchpad on old wireless keyboards, apple makes it very hard for us

I really don't like to install another software to do what the OS is supposed to be doing. So instead of using the 2 links at the bottom which indicate I have to install functionflip and then define what key to use, I prefer the method suggested here by Kentzo.

This is how I had to accomplish it, still to complicated to be of any use:


  • Use the plist editor of choice, which was for me PlistEditPro and choose to open a file.
  • In Finder choose GoTo and enter Library (this should take you to your users Library, otherwise use tilde/Library), then select Preferences


file://localhost/Users/patrick/Library/Preferences/com.apple.symbolichotkeys.plist

  • Drag the file com.apple.symbolichotkeys.plist onto the the open dialog of PlistEditPro, wouldn't let me go to my Library folder.
  • Then look for 160, open it, 
    • change enabled to YES,
    • change parameter 2 to 130
  • Save the file
  • Log out and in again, and voila!!!
Next step is to really get rid of the plist editor, I mean it should be part of the OS no? (a GUI tool, not command line etc).





Here are 2 links that refer to FunctionFlip etc.:


http://www.tuaw.com/2011/07/22/make-your-pre-lion-keyboard-work-with-launchpad/

http://josh-asch.net/2011/07/22/remap-the-dashboard-key-to-launchpad/